What Our Customers Are Saying
-
Aaron Schwartz, El Mirage, AZ
-
Thank you Kyle for the amazing customer service! Kyle went above and beyond to make sure my fianc and I got the right bike and we couldnt be happier!
Samantha Perkins, El mirage, AZ -
Drove 1400 miles to do business with these guys and it was worth it, great price, great service, great people.
Andrew Hall -
Johnny and Steven made this a very smooth and painless purchasing experience. Great dealership....
bob Maurer, Queen Creek, AZ -
Meet Stephan a while back at a Barret-Jackson as I was working security. Recommended him to my parents and my mother can't stop sing his praises. Excellent sales ninja.
Richard Tom, Scottsdale, ARIZONA -
RZR runs great! Zach Peters was awesome to work with!
-Anonymous -
Zach Peters was awesome to deal with.
-Anonymous -
Stephan is one heck of a sales person. He can figure out what you want. Thanks again.
Denise Tom, Scottsdale, ARIZONA -
Great buying experience! Thx Steven
Dale Warren, Buckeye, ARIZONA -
Just purchased a Yamaha Yxz1000r SS from Ridenow Surprise, the guys at the surprise location are awesome, Rory Steven and the manager Brian all were a great help got me in and out as quick as possible no hassle, they found the machine and color I really wanted and had and had me in and out the door breaking in my new sxs the same day! I have nothing but great things to say about RideNow surprise and the staff.
Cody Woodyard, Peoria, ARIZONA -
Just bought a 2014 Can Am Rt. We worked with Dylan. He was very personable, and had a lot of knowledge about the product. It was a no pressure sales. Also Brian the manager helped us through the paper work and explained everything thourghly. Over all a very pleasant experience. Also have had previous experience with the service department in the past. We recommend Ride Now Surprise. ! Great group of people.
Therresa Delgado, Buckeye, AZ -
Brian, Scott in Sales, Robert in Finance - all a pleasure to deal with.
-Anonymous -
Very nice and make you feel comfortable
Alfredo Moran, El Mirage, AZ -
Tim & Steve F. were very helpful and knowledgeable. They helped us fine the perfect UTV for our family. We will always make the trip to RideNow Surprise because the the customer service even though we live right next to the RideNow on Cave Creek Road and Bell in Phoenix.
Jennifer Carlson, Phoenix, AZ -
My wife and I were in the market for a new 4-seat side by side so on the recommendation of a friend I called the Surprise store and talked to Steven Brown in sales. He went through the inventory of different models available and what was on the floor. He was extremely helpful explaining the different models and equipment. He sent me pics of the units I had an interested in and we hashed out a great price before I ever left the house. Once I got there Steven showed me all the products we talked about and walked me through the other departments and introduced me to the guys in parts and service. Once it got to the paperwork he introduced me to Brandon in finance who set me up with zero interest financing for 6 months so I didn't have to bring a bank check. All went seamless. I have no problem recommending these guys to anyone. They even delivered it to my house. It was a painless experience and well worth the drive from Ahwatukee.
Kevin Pike, Phoenix, AZ -
I purchased a new 2015 2 seater Razor from Ride Now Surprise, the experience was great, very knowledgeable, very friending, no pressure an overall great experience.But have you ever wondered about your experience when something goes wrong, you have a problem with your vehicle, how does that same dealer handle the situation...Well I'm here to tell you the Ride Now Surprise group, stepped up to the plate and took care of all my needs in a timely manner. The issue of getting the unit diagnosed, parts ordered, and getting me back on the road. A+ Rating, thumbs up guys; Greg your staff is the best, Ryan in Parts, Josh and Willie in service what a team.Thank You for running a class act operation!!!!
Jeff Horak, Surprise, AZ -
From the first step till I drove away in my new spider, the dealership was awesome. From Steve-o in sales to the finance guy to the service dept everything was superb. This was my first bike.They went slow with me and explained everything so professionally.I have been in sales for 30 years. Steve-o is the true sense of salesman in a positive way. Big shout out to Toni in service. He went above and beyond when I had my first service even to the point of helping me get back to the dealership when my bike was ready.This whole team is the definition of customer service. Thanks every one I know now whats it's like to GET IN THE WIND.Bob marshall
Bob Marshall, Suprise, AZ -
Bought a 2012 in Feburary this year. Had problems from the second week I bought it ( cash by the way ). Took it back to the dealership that I bought it from. Was very pleased with the service and attention I received from the service dept managers and the mechanic Keith.Excellant,Excellant, walked me through everything on the bike. Both Tony and Tache are great people to work with. They are all honestly concerned with your well being and the condition of your machine. I am Totally staisfied and beyond. Even the "" New Manager" of the store was right there to help with total customer satisfaction. So happy this dealership changed hands... great people and I would recommend giving them your business... Thank you Surprise Ride Now...
Robert Winkelmann, Surprise, AR -
I recently moved for Oregon to Arizona, and I have had two issues with my bike since the move. My first issue was a loud metallic clicking sound that was coming from the rear tire. I asked a friend who to take my bike to, and he recommended Ride Now. When I took my bike in, they knew what the issue was right away, and the cost to fix it was not as bad as I expected. Tony, the service person who assisted me, was awesome! I had to wait for them to look at the bike, and it took about 30 minutes, but Tony kept the mood light, and he was very funny. It turned out that the repair shop I had been taking my bike to in Oregon installed the wrong size chain, and it was destroying my new sprocket. They fixed it, and I had my bike back in 4 days from start to finish.The second time I took my bike in, Tache helped me. The rear tire tube had started to leak, and this repair took less than 24 hours. Tache called me to let me know what the repair would cost, BEFORE they started the work. I was very happy about that. He also called me as soon as my bike was ready. Since my bike is my only mode of transportation, it is critical that it is in excellent running condition, and I feel like these guys know what they are doing. I am a VERY happy customer. Thank you Tony and Tache for the excellent customer service, and the hilarious conversations.
Shelly Murray, Surprise, AZ -
I wanted to thank the guy's at the Ridenow Surprise store, They're awesome!!! They made me a great deal on a RZR 4 900 and spent a lot of time and effort to make it happen when no other shop in the valley would even try to come close to making a deal like this. This is my second large purchase from them. You have a customer for life. THANKS
craig spann, wittmann, AZ -
I wanted to send a quick note to let you know how fantastic it was working Joe Adlesic when I picked out and purchased my new Vespa! Joe was helpful and attentive without being pushy. Joe's knowledge and experience were apparent when he told me about the options and features available to me. Most of all, Joe was really friendly and made me feel completely at ease.
I want to thank everyone at RideNow who helped me with my purchase!
Sincerely,
Kathy
Glendale, AZKathy Milller, Glendale, AZ -
I WILL LIKE TO THANK ROBERT.DAVID AT SALES AND THE FINANCE CO. FOR ALL THE HELP THEY GAVE ME ON GETTING MY 800 RAZOR APPROVED. IT TOOK A COUPLE OF TIMES BUT I GOT IT AND I WILL RECOMMEND EVERYONE TO COME AND BUY UR TOYZ AT THIS LOCATIONS. I DROVE THRU 2 STORES ABOUT 25 MILES TO GET THERE AND IT WAS ALL WORTH IT. MY RAZOR IS BAD ASS I LOVE IT AND RUNS GREAT.....THANK YOU GUYS
-Anonymous -
Purchased a 2011 Ninja 250R and could not be happier! The entire process from start to finish was much better than expected. This is my first bike and I will definitely be back when it is time to upgrade to a bigger bike. I was impressed with the entire staff at the Chandler Store. Kyle, Trent and Court really went out of their way to help me get into my first bike please thank them for me!!! I would also like to thank Lindsay in the Tucson parts department as well as OJ in parts in the Surprise store both went over and above the norm to help me get the exact part I wanted. They each made a potentially difficult situation turn into a pleasant experience! You have made me a customer for life! Thank you again for making my first purchase a memorable one! Josh Garner
Josh Garner, Chandler, AZ
Kyle is awesome, hes extremely knowledgeable and very professional! Best customer service ever!